Receptionists are the backbone of any organization. They determine your clientele. However, unlike the traditional receptionist jobs that cost you a fortune, thanks to technological advancements, businesses in the US now have a more economical alternative, avirtual receptionist, or thephone answering service.
So, why choose the virtual receptionist or what most refer to as thelive receptionistoption?
There are several reasons, but one of the most outstanding is that virtual receptionists or thecall answering serviceallow you to save on money and time. Hiring a full-time employee costs you a lot of money in the long run. You will not have to worry about paying for sick leave or holiday or about purchasing equipment since thevirtual answering serviceor virtual receptionist use their equipment remotely.
Another important reason is that you get 24/7 service. Unlike a full-time employee, a virtual receptionist offers your business the24-hour answering serviceso you can rest assured that you will never miss any important calls or dissatisfy your clients, no matter what hour of the day or which day of the year it is.
Ananswering servicealso helps to reduce distractions. An average human is interrupted about56 times per dayand spends about three hours each day recovering from disturbances due to phone calls. By having thetelephone answering service, you can set aside a specific time for answering phones, and you select the most convenient time to do that work. When you’re toiling on a project, having thephone answering servicecan also ensure clients and customers get directed to the right department or voicemail system.
With that, you can see how hiring a virtual receptionist can prove to be very beneficial for you and your company. They are not only your ideal option, but they are also a satisfying solution for your customers.